Are you looking for a stable, high-paying remote job with one of the world's leading companies? Amazon is actively hiring for Data Entry Customer Support roles across the United States, offering competitive salaries in the $70,000 to $80,000 per year range. These positions are perfect for detail-oriented individuals who thrive in fast-paced environments, combining data accuracy with excellent customer service skills. Whether you're an entry-level candidate with strong organizational abilities or someone with prior experience in administrative support, Amazon provides comprehensive training and career growth opportunities. Work from the comfort of your home, set your own flexible schedule, and join a team that's revolutionizing e-commerce and customer satisfaction.
Why Choose Amazon Data Entry Customer Support Roles?
Amazon's Data Entry Customer Support positions stand out due to the company's reputation for innovation, employee benefits, and work-life balance. Earning between $70,000 and $80,000 annually, these roles include base salary plus performance bonuses, health insurance, 401(k) matching, paid time off, and stock options. As a remote worker, you'll avoid commuting costs and enjoy the flexibility to balance family or personal commitments. Amazon values diversity and inclusion, offering roles in various locations virtually, from major cities like New York and Los Angeles to smaller towns nationwide.
What sets these jobs apart is the blend of data entry precision and customer interaction. You'll handle customer inquiries by entering accurate data into Amazon's systems while resolving issues efficiently. This dual skill set builds a strong resume for advancement into senior support, operations management, or even tech roles within Amazon Web Services (AWS). With thousands of openings due to Amazon's expansion in logistics and digital services, now is the ideal time to apply.
Key Responsibilities
In this role, you'll play a vital part in maintaining Amazon's world-class customer service standards. Daily tasks include:
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Accurate Data Entry: Input customer orders, updates, and feedback into proprietary databases with 99%+ accuracy. Use tools like Amazon's internal CRM and Excel to process high volumes of information quickly.
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Customer Query Resolution: Respond to emails, chats, and calls regarding order status, returns, payments, and account issues. Escalate complex cases to specialized teams while ensuring customer satisfaction.
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Order Verification and Processing: Review and validate customer data for shipping labels, addresses, and payment details to prevent errors and delays in Amazon's fulfillment centers.
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Quality Assurance Checks: Audit entered data for compliance with company policies, flagging discrepancies and generating reports on trends like common entry errors.
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Inventory and Support Updates: Collaborate with warehouse teams by entering real-time stock adjustments and support ticket resolutions.
Expect to handle 50-100 entries per shift, with performance metrics tracked for bonuses. Amazon provides ergonomic home office stipends up to $500 annually, ensuring you have the right setup for peak productivity.
Required Qualifications and Skills
Amazon seeks candidates who are reliable, tech-savvy, and customer-focused. Minimum requirements include:
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High school diploma or equivalent; associate's degree in business or IT preferred.
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Typing speed of 50+ WPM with excellent attention to detail.
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Proficiency in Microsoft Office Suite (Excel, Word) and basic data entry software.
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Strong written and verbal communication for customer interactions.
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Ability to work independently in a remote setting with reliable high-speed internet (minimum 25 Mbps download).
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Flexibility for shifts including evenings, weekends, or holidays to support Amazon's 24/7 operations.
Preferred experience includes 1-2 years in customer service, data entry, or administrative roles. Familiarity with e-commerce platforms or CRM tools like Zendesk is a plus. No advanced degree required—Amazon's paid training program covers all proprietary systems within the first two weeks.
Benefits and Compensation Details
Compensation ranges from $70,000 for entry-level to $80,000 for experienced hires, based on location adjustments and performance. Breakdown includes:
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Base Salary: $65,000 - $75,000 annually.
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Bonuses: Up to 10% quarterly based on metrics like accuracy and response time.
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Remote Work Perks: $5,000 annual stipend for home office setup, plus free Amazon Prime membership.
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Health and Wellness: Comprehensive medical, dental, vision coverage starting day one; mental health support via Amazon's Employee Assistance Program.
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Career Development: Tuition reimbursement up to $5,250/year for degrees in business or tech; internal promotions with 20% of roles filled by internal transfers.
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Additional Incentives: Employee discounts on Amazon products (10-20% off), pet insurance, and fertility assistance.
Full-time positions offer 15 days PTO in year one, escalating to 20+ days, plus unlimited unpaid time off for emergencies.
Work Environment and Daily Routine
As a remote Data Entry Customer Support Specialist, your day starts with a virtual team huddle via Amazon Chime. You'll log into the secure dashboard, review your queue, and prioritize high-impact tickets. Mornings focus on data entry batches, afternoons on customer chats. Breaks are scheduled every two hours to maintain focus. Tools provided include dual monitors, noise-canceling headsets, and ergonomic chairs upon request.
Amazon fosters a supportive culture with monthly virtual town halls, recognition programs (e.g., "Star of the Month" awards with $500 bonuses), and mentorship pairings. Diversity groups like Amazon Blacks in Technology or Women@Amazon offer networking and leadership training.
How to Apply and Next Steps
Ready to launch your career at Amazon? The application process is straightforward:
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Visit Amazon's careers portal and search for "Data Entry Customer Support" or requisition ID linked in job listings.
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Submit a resume highlighting typing speed, customer service experience, and data accuracy metrics.
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Complete a 30-minute online assessment testing attention to detail and multitasking.
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Participate in a 45-minute video interview with a hiring manager, followed by a reference check.
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Receive an offer within 1-2 weeks, with onboarding starting virtually.
Hiring is ongoing—apply today to secure your spot in the $70k-$80k salary bracket. Background checks and a stable work history are required, but felonies over 7 years old are considered case-by-case.
Success Stories from Current Employees
"Starting as a Data Entry Support rep, I hit $78k in my first year with bonuses. Now promoted to team lead!" – Sarah T., Remote Worker in Texas.
"Amazon's training turned my admin skills into a thriving remote career. Flexible hours let me pursue my MBA." – Jamal R., California.
Thousands of employees echo these sentiments, with 85% retention rate in support roles due to growth opportunities.
Frequently Asked Questions
Is this fully remote? Yes, 100% work-from-home with no travel required.
What equipment do I need? Amazon ships a company laptop and peripherals on day one.
Shift flexibility? Core hours 9 AM-5 PM local time, with options for part-time leading to full-time.
Career progression? 40% of support reps move to operations or tech roles within 18 months.
Don't miss this chance to join Amazon's dynamic team. With salaries from $70,000 to $80,000 and unmatched benefits, Data Entry Customer Support roles offer security and advancement. Apply now and transform your professional future!
